Working with value co-creation partners

ITOKI creates value that is useful to society through initiatives with suppliers, distributors, and other stakeholders throughout the value chain, from research and development to procurement, production, and disposal.

The Itoki Group respects the working environment and human rights of its suppliers, including the prevention of child labor and forced labor, and engages in sustainable procurement from the development stage of products and services in order to reduce environmental impact and preserve biodiversity. We have formulated a procurement policy for this purpose.

The Itoki Group aims to build a responsible supply chain and promotes sustainable procurement that takes compliance, the environment, and human rights into consideration.
In 2022, the name will be changed from "CSR Procurement Guidebook" to "Sustainable Procurement Guidebook" in response to recent changes in social demands on companies. We have revised the content and distributed it to our business partners. In addition, we will receive responses from a total of 75 group companies in 2022 to the Sustainable Procurement Survey (self-assessment) that we conduct once every three years to our target business partners, in an effort to understand the status of each company's initiatives. Ta. We have a process in place to conduct ongoing interviews and confirm with suppliers where there are concerns about risks based on the response results.
Furthermore, we have published English and Chinese versions of our guidebooks and procurement questionnaires, and have begun conducting surveys of overseas business partners.
This time, we have newly established the rate of understanding the status of sustainable procurement as a KPI. We will continue to strengthen and promote socially responsible procurement activities through mutual cooperation with our business partners.

At ITOKI, we consider our distributors to be our most important partners in delivering value to our customers, and we provide various opportunities to encourage interaction with them.

In order for Itoki and its distributors to grow together, the common challenge is to develop excellent human resources who will be on the front lines of sales. In order to further develop human resources, we hold various training sessions that are open to agency employees.