Value chain
Aiming to become a company where "Vibrant People, Beautiful Planet.," as stated in its vision statement, Itoki is proposing and providing new ways of working and office spaces.
With foresight, we will grasp the needs of society and our customers, and realize high standards of safety and security through our value chain, born from an honest and sincere organizational culture.
R & D
The future of manufacturing and the expansion of data business
The company has established a central research institute to research recycled materials and new manufacturing technologies. It aims to strengthen its ability to respond to a diverse society. It is also expanding its data business and collaborating with universities and start-up companies. It aims to develop a variety of applications and provide data-driven, optimal work styles and office spaces.
Value created
- Environmentally friendly material products
- A new genre of business combining office and data
- Providing new value to customers using data
- Research into a new ecosystem for office and office furniture creation
- Circular Economy Society
Materiality
Creating work styles and workplaces where people can work with enthusiasm
Promote resource circulation and contribute to ecosystem conservation
Contributing to the realization of a carbon-neutral society
Procurement
Strengthening and unifying the supply chain
In order to handle a wide variety of products, we are strengthening our efforts to expand our business with new business partners.
Value created
- Expansion of new genre products
- Stable supply system in times of emergency
- Sustainable supply chain
Materiality
Promote resource circulation and contribute to ecosystem conservation
Contributing to the realization of a carbon-neutral society
Ensuring transparent, reliable management
Production
A manufacturing system that can handle a wide variety of products
In 2022, we will build an AP Center in the Shiga area to centralize product storage, assembly, and shipping, creating a production system that can flexibly handle a wide variety of products. We will also aim to expand our production range beyond conventional products. We will also introduce an inspection system that uses AI, aiming to reduce the burden on workers and ensure stable quality.
Value created
- Production of a wide variety of products
- Products that create new value
- Reducing the burden on workers
- Stable quality
Materiality
Promote resource circulation and contribute to ecosystem conservation
Contributing to the realization of a carbon-neutral society
Ensuring transparent, reliable management
Sales
Expanding the market and strengthening problem-solving proposal capabilities
MA (Marketing Automation) is used to widely disseminate information about Itoki. Inside sales is conducted based on access information to expand new customer base. Furthermore, the company has increased the number of experienced sales and space designer hires, strengthening its ability to propose solutions to customers.
Value created
- Products and services tailored to customer needs
- Products and services that support customers' new ways of working
- Customer response capabilities through collaboration across the entire group
- Increased sales
Materiality
Creating work styles and workplaces where people can work with enthusiasm
Promote resource circulation and contribute to ecosystem conservation
Contributing to the realization of a carbon-neutral society
Logistics
Building a proper and stable logistics system and environment
We comply with laws and regulations and have built a safe and secure logistics system and environment. By utilizing delivery management and logistics systems, we have strengthened our system for efficient product delivery. We have also reorganized our logistics warehouses in the Tokyo metropolitan area and the Kansai region, our largest markets, to optimize delivery routes. By improving delivery efficiency, we are also contributing to reducing environmental impact.
Value created
- Stable logistics system
- Efficient warehouse operation and management
- Environmentally Friendly Logistics
Materiality
Promote resource circulation and contribute to ecosystem conservation
Contributing to the realization of a carbon-neutral society
Disposal & Recycling
Reducing waste and creating new value
We are promoting waste reduction by developing 100% recyclable chair cushion material and establishing a scheme to donate used furniture overseas. By producing novelties using off-cuts generated during the factory production process, we are transforming waste materials into new value that strengthens connections with customers.
Value created
- Reduction of waste
- Acquiring Itoki fans through communication through environmental conservation
- Cultivating an environmentally conscious mindset
Materiality
Promote resource circulation and contribute to ecosystem conservation
Contributing to the realization of a carbon-neutral society