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2022/04/12
Solution Press Release

Itoki, NTT Com, and Docomo begin demonstration experiment of "office surf", a new communication service for the new normal era

~ Recovering the "small talk" lost during the coronavirus pandemic and solving communication issues faced by companies ~

ITOKI CORPORATION (headquarters: Chuo-ku, Tokyo; President and CEO: Koji Minato; hereinafter "ITOKI"), NTT Communications Corporation (headquarters: Chiyoda-ku, Tokyo; President and CEO: Toru Maruoka; hereinafter "NTT Com"), and NTT DOCOMO, INC. (headquarters: Chiyoda-ku, Tokyo; President and CEO: Motoyuki Ii; hereinafter "DOCOMO") will engage in verification to resolve communication issues in hybrid work in the new normal era.

Itoki, NTT Com, Docomo

A new communication service that combines Itoki's newly developed fixtures with the online workspace "NeWork®*1" provided by NTT Com and "Business d Account*2", a common authentication ID for corporations provided by Docomo. A demonstration experiment (hereinafter referred to as this demonstration experiment) will utilize "office surfTM" to create "chat" between employees working in different locations and revitalize internal communication, starting today and ending on Thursday, June 30, 2022. ).
In the future, by seamlessly connecting virtual offices and real offices, we will realize smooth communication between employees located in remote locations and work to create a comfortable “Work Environment”.

<Image of participation from the office>

<Image of participation from the office>

1. background

As "hybrid work," a way of working that combines work remotely and office work, becomes mainstream and workplaces become more and more dispersed, there is a growing demand for an environment where people can have casual conversations and ask questions in the office, which has traditionally been a catalyst for new ideas. In addition, the "Survey on Working Individuals' Attitudes During the COVID-19 Pandemic*3" showed that having "small talk" during work helps relieve stress when work remotely, and creating a place for casual conversation and consultation in a hybrid work environment is also a challenge for companies.

2. Overview of this demonstration experiment

In this demonstration experiment using "office surf," ITOKI will develop the fixtures for the experiment and set up a permanent online workspace in a place such as a cafe or lounge. By combining this with "NeWork" provided by NTT Com and "Business d Account" provided by Docomo, a space where people can talk can be created without the hassle of registering new login information or setting up a web conference.
For office work, we provide a space where you can casually talk to people in the virtual office by simply visiting the online workspace during your break or any free time you have.
Even when work remotely, you can easily talk and consult online as if you were in the office.
In this way, by creating an office that combines the virtual and real worlds with a focus on hybrid work, we will use various indicators to verify whether communication between employees has been stimulated and whether stress has been reduced.

<Service image of “office surf”>

<Service image of “office surf”>

3. About the future

The three companies will continue to develop initiatives with an eye toward the commercialization of "office surf," aiming to create a comfortable “Work Environment” with the aim of realizing smooth communication that fits the new normal work style of the future. I'll go. Additionally, we will promote the use of ``Office Surf'' by utilizing digital marketing among the membership base of ``Business d Account.''

The content of this demonstration experiment is scheduled to be exhibited at Orgatec Tokyo 2022*4, an international trade show that proposes cutting-edge office environments, to be held in April 2022.

*1: NeWork is a communication service designed to stimulate small talk and small consultations that are difficult to do with traditional web conferencing services. By logging in, you can talk to your team and project members as if you were in the same office.

NeWork

*2: Business d account is a common authentication ID that corporate customers can use for free. With measures such as passwordless login using biometric authentication and security monitoring 24 hours a day, 365 days a year, you can use a variety of solutions and services with a single Business d Account.

business d account

*3: From Recruit Co., Ltd. 's "Awareness Survey of Working Individuals During the New Coronavirus Pandemic."

*4: Period: April 26, 2022 (Tuesday) to April 28, 2022 (Thursday) 10:00 to 17:00 (until 16:00 on the last day)
Venue: Tokyo Big Sight South Halls 1 and 2
detail: Orgatec Tokyo official website

  • "NeWork" is a registered trademark of NTT Communications Corporation.
  • "office surf" is a trademark of ITOKI CORPORATION.

To this release
Contact information

株式会社イトーキ
コーポレートコミュニケーション部
TEL:03-6910-3910

press personnel
Contact information

株式会社イトーキ
コーポレートコミュニケーション部
TEL:03-6910-3910

  • The information posted is current at the time of publication. Please note that the information may differ from the latest information.