"torteU" is an evolution of the popular product. The development team focused on "beauty."

The "torteU" chair, an evolution of a popular product: what was the "beauty" that the development team focused on?

This time we will introduce "torteU," which is manufactured at the Shiga Factory and was released in 2022. It was developed by inheriting the functionality of the long-loved "torteR," while pursuing updated attention to detail and beauty to suit the times.

Tatsuya Fujii (Developer)

Production Headquarters, Development and Design Division, 1st Development and Design Department, Chair Development and Design Office

Tatsuya Fujii (Developer)

Satoshi Kawaguchi (Technology)

Production Technology Section, Shiga No. 2 Manufacturing Department, Kansai Factory, Production Headquarters

Satoshi Kawaguchi (Technology)

Yasuyuki Kawasaki (Manufacturing)

Production Division, Kansai Factory, Shiga No. 2 Manufacturing Department, Manufacturing Section

Yasuyuki Kawasaki (Manufacturing)

Toshiaki Murata (Quality Assurance)

Quality Assurance Headquarters, Quality Assurance Management Department, Quality Planning Department, New Product Quality Assurance Section

Toshiaki Murata (Quality Assurance)

Mika Isoda (Interview)

Production Division, Kansai Factory, Shiga No. 2 Manufacturing Department, Engineering Section

Mika Isoda (Interview)

*The department, position, and system are those at the time of the interview and may differ from the current information.

From "torteR" to "torteU": Inherited functionality and changes required by the times

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Isoda: Please tell us what aspects of the process of evolving "torteR" into "torteU" each of you were involved in.

Fujii (Developer): As work styles change, more and more offices are becoming casual. We felt that the type of chair people wanted was also changing.
For many years, the "torteR" has been a popular office chair produced at the Shiga factory, but from the creator's perspective, there were also areas where it could be improved.
Therefore, we developed the successor model "torteU," which inherits the functionality of "torteR" while combining "ease of assembly" and "a new design."

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The 19 mechanical parts in the "torteR" have been reduced to 13. The complicated parts under the seat cushion have been streamlined, making it easier to assemble.

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The range of assembly that can be automated by machines is expanding.

Kawaguchi (Engineer): I was in charge of all the plastic parts of "torteU."
Since it was decided that "torteR" would be discontinued, it was absolutely essential that the successor product, "torteU," be ready in time for the release date.
Having a set deadline allowed us to hone the coordination between planning, development, technology, quality assurance, and manufacturing, and I believe we were able to take on many challenges in such a short period of time.
Also, thanks to the task management sheet that showed the schedule progress of the entire team, not just my own department, it was great that I was able to proceed with my work while checking the impact of the previous and next processes.

Murata (Quality Assurance): My role is to check for any areas that need correction through testing, and ultimately to confirm that the quality meets standards and decide whether or not to ship the product.
It was really difficult to ask them to "fix this" when we were on a tight schedule, but by making a series of quality-enhancing changes, "torteU" has passed all tests compliant with JIS* S1043:2016 Level 2.

  • JIS (Japanese Industrial Standards): A set of national standards to maintain the quality and performance of Japanese products and services.

Kawasaki (Manufacturing): My role is to mass-produce on-site the products that the development, engineering, and quality assurance teams have designed so that they can be produced in the factory. I'm mainly in charge of plastic molding.

Having actually tried it myself, I feel that the torteU has a smarter design and is easier to assemble than the torteR. For example, attaching the back and seat of the torteR was a difficult task that required skill, but this has been improved in the torteU.
In addition, the armrest part under the seat cushion has also been slimmed down.

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The parts needed to attach the elbows are optional, giving it a smart look.

Isoda: "torteU" is a new product that has been upgraded based on both the feedback from the "torteR" manufacturing site and the needs of the times!

The challenge of bringing out beauty and thorough attention to detail

Isoda: "torteU" leaves an impression with its beautiful, upgraded design, but what kind of challenges were there behind the scenes?

Kawasaki (Manufacturing): When talking about "torteU," we can't leave out the use of natural colors. "torteR" had two base colors, but this time we've increased that to six. Because the molding process involves pouring colored resin into a mold, we have to reset the color remaining in the mold each time we change colors. Even if it means spending more than double the time on cleaning, I feel that it's worthwhile to create colors that match the needs of the times.

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A 30 minute or longer interval is required between color changes.

Kawaguchi (Technology): Not only have the number of colors increased, but even the casters and other parts have been unified in one color tone, which is a challenge unique to "torteU." We had to make repeated adjustments to get the colors of all the parts to match.
In particular, I had a hard time getting the color I wanted for the elbows, and for some reason they ended up gray instead of green.

The cause was that the temperature of the resin was too high. However, if the temperature was lowered, the glass that was mixed in to make the product sturdy would float to the surface, which would result in an unattractive appearance. After consulting with the resin manufacturer and adding two additives, we were finally able to reproduce the color we were looking for. I feel that the beauty of the chair has been raised several levels by unifying the armrests, cushions, and casters into one tone.

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The casters (Before) were only available in black, but now they are available in a single color (After). The wheels are also gray, matching the stylish office look.

Murata (Quality Assurance): Aside from the color, there were many other adjustments and challenges. For example, after the mold was completed and we started molding, we discovered gaps between the resin and the cushion. It was small enough that you wouldn't notice it unless you looked closely, but we didn't compromise and worked with other members to correct the mold until all the gaps were gone. Compared to the initial stage, the beauty is clear!

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The mold is modified to create the optimal shape, and the beautiful, gap-free appearance is the result of trial and error.

Fujii (Development): We paid special attention to even the most unnoticeable places. For example, the legs. We designed them to be used in an office, and we paid particular attention to detail to achieve a balance between compactness and sturdiness. If you look closely, you'll notice that they are rounded.
In addition, the casters are one size smaller than the previous model and have been adjusted so that the metal parts are not exposed. These changes have led to the compact, smart and beautiful appearance of "torteU."

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The top of the caster is usually not much of a focus. If you look closely, you'll see that in conventional products, the metal part is exposed due to the structure. In "torteU", this has been improved and transformed into a beautiful piece.

Isoda: No matter where you point, you'll find a particular point!

Shiga Factory's promising star "torteU". Its "true face" is too excellent.

Isoda: As a creator, what is the most proud feature of "torteU" that you would like people to pay attention to?

Murata (Quality Assurance): We're proud of the fact that we hardly ever failed any strength tests. There are basic tests that are conducted on prototypes before the mold is made, and from the beginning, our development team worked hard to figure out how to maintain strength through trial and error, which was a major factor.

Kawasaki (Manufacturing): As a new attempt at "torteU," we created a wavy backrest. I'd never seen a design like this before, and I fell in love with it at first sight. I'd also like you to pay attention to the crushed mica* that appears on the backrest.
Up until now, if a pattern like this appeared, it would cause a big fuss at the manufacturing site, with the idea that "foreign matter has been mixed in," but "torteU" makes use of the randomly appearing starry sky-like pattern as part of its design. I think this is a very innovative idea, so I hope people will also take a look at "torteU" from behind.

  • Mica: A mineral with electrical insulation and heat resistance. It reflects light and has a pearl-like luster.

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Mica like a starry sky scatters across the undulating backrest.

Kawaguchi (Technology): I want people to pay attention to the fact that the elbow parts are the same shape on both sides. Not only is it beautiful as a design, it also makes assembly easier and prevents mistakes when delivered.

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The slim elbows are beautifully symmetrical. Both are made of the same part, preventing mistakes in assembly.

Fujii (Development): By working to reduce the weight and number of parts, we were able to achieve both environmental friendliness and ease of use. This reduces the burden on workers and makes the product easier to use on-site. I think "torteU" will continue to grow into a product that is loved both in the office where it is actually used and on manufacturing sites!

Please come and experience "torteU," which is slim, beautiful, and meets the needs of the times.

Related products/solutions

  • This article is a re-edited version of the content of our company newsletter (published in November 2022) and published in December 2025.
  • The department, position, and system are those at the time of the interview and may differ from the current information.

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