ITOKI offers a variety of products and services in addition to office products. Kana Saito joined the company as a sales representative in a department that sells products used in public facilities such as public art galleries and museums. We spoke to her about her unique work and career, which has turned the gap into an attraction and has given her passion.

Saito joined ITOKI because he was interested in transforming work styles through the office.
However, I was not assigned to a department in charge of office space, but to the "Public Sales Office," which handles public and cultural facilities.

When I first joined the company, I wondered, "Is this really ITOKI?" as the products and customers we handled were in completely unknown territory.
However, that gap soon turned into curiosity, and Saito's career took an unexpected turn.

Saito first worked on proposing and selling digital signage cabinets for use in public facilities such as stations. "I struggled because I didn't understand the blueprints or technical terminology, but it was refreshing to be involved in signage that people see every day, and I felt a sense of accomplishment when we were able to deliver it to a place that everyone knows," he said.

Saito has been proactive in acquiring skills and knowledge, carving out his own field of activity. He says that the reason behind his curiosity and growth is that the experience he gained by working hands-on in the field suited his personality.

"Sometimes our sales staff actually carry the display cases to the site, carrying them up ladders and wearing safety boots. We often receive advanced requests from customers, and unexpected problems arise. It's not always the most smart work, but when you get to work on the products and overcome the many obstacles, it's very rewarding," he says.

"If I had to name an area for improvement, it would be awareness," says Saito. Saito's goal is to make the work of the Public Sales Office, which he takes great pride in, more widely known both inside and outside the company.
"Our signage and display cases are installed in well-known facilities. That's why we want to spread the word about their value more widely," he says.

"I want to continue to take on new challenges and complete projects on my own. I believe there is still much more I can do." Saito's challenges will continue as she works towards her goal.

Saito's career began at Gap. The passion and love for his work that he developed while pioneering his own career is now the driving force behind opening up the future of the Public Sales Office.