Value chain

Research on next-generation work-style, workplace, and intellectual creation environment, and applied research on cutting-edge digital technologies such as IoT, AI, and data analysis to realize them. We develop technology and design products for “Smart office” and home offices that support work-style reform/DX.

• Research and development using ergonomics and data science to improve productivity
• New value to “Work Environment” using innovative technology
• Development of smart technology and ICT fields to realize DX
• Environmentally friendly material products

Strengthen the supply chain across the group to ensure stable procurement. Not only ITOKI but also our business partners conduct procurement activities that are considerate of human rights and the environment based on the "ITOKI Group Sustainable Procurement Guidebook."

• A supply chain network that takes sustainability into consideration from the perspective of human rights and the natural environment Securely and safely procured parts and components.
• Components procured safely and securely

Implemented Process FMEA, Itoki’s unique method that pays particular attention to changes in people, equipment, materials, and methods in the manufacturing process. We invest in equipment and utilize advanced technology in our manufacturing techniques to provide reliable quality.

• Reliable, safe quality, and high-performance products created using advanced manufacturing technology
• Compliance with delivery dates through appropriate production management

Energy saving through promotion of modal shift, direct shipment from overseas containers, milk run (Method that purchaser arranges for a vehicle to travel to pickup items at multiple), and joint delivery in some areas with other companies in the same industry. Encourage subcontractors of transportation and delivery services to take eco-driving training provided by trucking associations in each of the regions.

• Environmentally friendly transportation
• Efficient and reliable delivery system with delivery management system

Establish a system to deliver products and services to customers nationwide, in cooperation with our distributors. Conduct various training sessions and sharing knowledge and information through the website to develop human resources who will be at the forefront of sales.

• Strong cooperative relationship with our distributors
• Ability to respond to customers through group-wide cooperation
• Products and services that support new ways of working for customers
• Workplace construction where everyone can work in good mental and physical health

Establish a system to ensure that products are delivered efficiently, steadily, and on time by using a delivery management system. We also contribute to reducing environmental impact through joint delivery with other companies in the same industry, introducing hybrid trucks, and improving transportation efficiency.

• Environmentally friendly transportation
• Efficient and reliable delivery system with delivery management and logistics system
• Reducing environmental impact by reducing and recycling packaging materials

We sort our factory waste into small pieces according to material by material and select business partners who will utilize the waste as raw materials or valuable resources. We also promote the reuse of plastic waste within our factories, such as processing and reusing them as parking bumpers.

• Products and services that contribute to a sound material-cycle society